Payment Options
Credit card payments: We accept American Express, Discover, Mastercard and Visa.

Order Processing
Orders received on weekdays are processed within 2 business days. Orders received on weekends or holidays are processed within the next 2 business days following the weekend or holiday.

Shipping or Pickup
Orders can be shipped UPS within the continental United States, or can be picked up from our Houston office.

Return Policy
All surplus inventory products are sold “As Is” and all sales are final, non-returnable, and non-refundable, except for surplus inventory ABB ACS 550 drives.

Cates' warranty is limited to the manufacturer's warranty. All manufacturers' warranty documentation will be forwarded to Buyer.

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Need Assistance

Call 800-882-1881